Feeling stuck?
I offer a portfolio of services to create awareness, build skills, and empower you to boost engagement and performance.
Training & Facilitation
Bootcamp for Leaders and Managers
How are those virtual meetings going?
Is your team energized and inspired to take action? Are they moving in the right direction?
Want to develop your management and leadership skills?
Slow down to speed up.
As Glennon Doyle wrote: “Nothing can be healed if it’s not sensed first.”
Invite me into "your world" (team meetings, 1-1 meetings, or other activities where you would like to improve interactions) to observe real, current interactions, and see things you are not sensing on your own.
As a cross-cultural communication skills expert with a deep understanding of human development and behavior, I can help you boost engagement and effectiveness.
Together, we will design an approach to boost your awareness, skills and performance. This could include multiple reviews of your meetings (in person or recorded), management skill-building training (delegating, motivating, creating a high-performing team, delivering feedback effectively, etc.), live team coaching and workshops.
Your journey to improve engagement and performance
Management Skills Training
I offer a portfolio of training services to build awareness and skills, helping leaders and managers develop high performing teams, across cultures.
Intercultural Skills and Behavioral Styles Training
Are you, or people in your organization, struggling to thrive with diversity?
People communicate and behave differently around the world. This leads to misunderstandings, frustration, and breakdowns in team collaboration and performance.
I offer interventions in the form of one and two day-long training programs to develop awareness about how and why people work and communicate differently around the world.
Programs are case-based, highly interactive and include a self-assessment and several exercises which can include application to their organization.
Team-Building
Is your team stuck in a storming phase, or just "doing the job", without passion?
Do the members of your team need to listen more to each other? Would they benefit from a program to learn how to provide - and ask for - real feedback ?
Let's partner to design and lead a workshop to help your team thrive.
Training & Facilitation
Bootcamps for Leaders and Managers
How are those virtual meetings going?
Is your team energized and inspired to take action? Are they moving in the right direction?
Want to develop your management and leadership skills?
Slow down to speed up.
As Glennon Doyle wrote: “Nothing can be healed if it’s not sensed first.”
Invite me into "your world" (team meetings, 1-1 meetings, or other activities where you would like to improve interactions) to observe real, current interactions, and see things you are not sensing on your own.
As a cross-cultural communication skills expert with a deep understanding of human development and behavior, I can help you boost engagement and effectiveness.
Together, we will design an approach to boost your awareness, skills and performance. This could include multiple reviews of your meetings (in person or recorded), management skill-building training (delegating, motivating, creating a high-performing team, delivering feedback effectively, etc.), live team coaching and workshops.
Your journey to improve engagement and performance
Intercultural Skills and behavior styles training
Are you, or people in your organization, struggling to thrive with diversity?
People communicate and behave differently around the world. This leads to misunderstandings, frustration, and breakdowns in team collaboration and performance.
I offer interventions in the form of one and two day-long training programs to develop awareness about how and why people work and communicate differently around the world.
Programs are case-based, highly interactive and include a self-assessment and several exercises which can include application to their organization.
team building
Is your team stuck in a storming phase, or just "doing the job", without passion?
Do the members of your team need to listen more to each other? Would they benefit from a program to learn how to provide - and ask for - real feedback ?
Let's partner to design and lead a workshop to help your team thrive.
management skills training
I offer a portfolio of training services to build awareness and skills, helping leaders and managers develop high performing teams, across cultures.
Working Globally
I've facilitated training programs and workshops in Belgium, Denmark, Dubai, England, Estonia, Finland, France, Germany, India, Ireland, Israel, Italy, Jordan, The Netherlands, Norway, Poland, Russia, South Africa, Spain, Sweden, Switzerland, Turkey and the USA.
I also work with people virtually, so I can support you, anywhere you are in the world.
Testimonials
"The “Global Passport Trainer of The Year Award 2011” goes to…. Jessica Austin!
Jessica constantly shows professionalism and dedication when conducting trainings on behalf of Crown, demonstrates great attention to detail for processes and internal procedures and clearly has made great contributions to making our clients’ relocations happier and smoother. All participants in her trainings have advised 100% satisfaction of their experience and Jessica has always gone the extra mile to assist with requirements, queries and challenges when living in a new cultural location. Well done Jessica!"
“This was, by far and without question,
the best class I’ve ever taken at Microsoft.
Jessica and Ad
“I have had the pleasure of working with Jessica these past 3 years in Microsoft in her capacity as a Master facilitator for the various manager training that we delivered to Microsoft Employees based in EMEA. I had the pleasure of watching Jessica in action as a facilitator on several occasions and have always been impressed by her calm persona, ability to get engage participants in a meaningful way that resulted in positive impact and glowing satisfied learner feedback. Jessica is always passionate about what she does, provides feedback that encourages a review of processes that results in improved operational activities and has been a great partner in collaborating on new projects such as 1:1 coaching.”
Jessica clearly enjoys the coaching profession and combines this enthusiasm with a business like approach that ensures results are achieved by those with whom she works.”
“I worked with Jessica on two occasions. The first was where my company utilised her talents in teambuilding, leadership skills and international culture.
We then asked Jessica to design and facilitate another session and align it to our company requirements. This she did with great purpose and achievement and I would thoroughly recommend her for your training (whether it be coaching or international culture) requirements.
She is approachable, personable and professional.”
“Jessica was first class”
“This was the best session of all our leadership trainings so far”
“Very good, practical session with time to work thru personal cases”
“A well presented and valuable training session, enjoyed the interactive activities”