Crown Worldwide Ltd

“I have had the pleasure of working with Jessica these past 3 years in Microsoft in her capacity as a Master facilitator for the various manager training that we delivered to Microsoft Employees based in EMEA. I had the pleasure of watching Jessica in action as a facilitator on several occasions and have always been impressed by her calm persona, ability to get engage participants in a meaningful way that resulted in positive impact and glowing satisfied learner feedback. Jessica is always passionate about what she does, provides feedback that encourages a review of processes that results in improved operational activities and has been a great partner in collaborating on new projects such as 1:1 coaching.”
Margaret Gardner
Operations Program Manager, Microsoft

“The “Global Passport Trainer of The Year Award 2011” goes to…. Jessica Austin!
Jessica constantly shows professionalism and dedication when conducting trainings on behalf of Crown, demonstrates great attention to detail for processes and internal procedures and clearly has made great contributions to making our clients’ relocations happier and smoother. All participants in her trainings have advised 100% satisfaction of their experience and Jessica has always gone the extra mile to assist with requirements, queries and challenges when living in a new cultural location. Well done Jessica!
Liz Herbert
Global Passport – Intercultural Training Manager – EMEA

“This was, by far and without question, the best class I’ve ever taken at Microsoft. Jessica and Ad <my co-facilitator> were absolutely spectacular!”
“Great course fantastic job!”
Comments on evaluations for a three day-long Microsoft Management and Personal Leadership Development course
Written by Microsoft Managers

“I really enjoyed this course. The instructor (Jessica) was very motivated and enthusiastic, and she had the proven record and experience herself.”
Comment on evaluation for a Microsoft course
Written by a Microsoft employee

“I want you to know how much I enjoyed meeting you, as well as being a part of your “Build Your Cultural Intelligence” workshop. You are both an inspiration and a leader in your work. Thank you for coming to Yale School of Management. Your workshop is very beneficial to our students not only from the recruiting aspect, but also in the classroom, and when the first-years take their ‘International Experience’ trip to various countries. Incorporating the workshop into orientation or the curriculum would be great, and is something I look forward to discussing further with my other team members.”
Alyssa Student (American)
Assistant Director-Programming Manager,
Yale School of Management

“Thank you for a wonderful workshop on Leadership and Coaching- it was very interesting 
and interactive! I will definitely contact you for future trainings.”
Elnaz  Yahyai
Junior Program Manager, Oracle Sales Operations Benelux

“It has been wonderful to work with you as my coach. You have been such a big help to me. I have had very real milestones that demonstrated the progress and benefits of reaching my goals, and I feel like a different person from when we started. WOW!!!!”
Diane Morgan (American)
Associate Dean, Degree Programmes and Career Services,
London Business School

“Jessica was first class”
“This was the best session of all our leadership trainings so far”
“Very good, practical session with time to work thru personal cases”
“A well presented and valuable training session, enjoyed the interactive activities”
Individual comments written on evaluations for “Motivating Others” and “Developing Others” training
Senior Executives based in Belgium, Germany, Turkey and the UK

“Jessica is an engaging professional trainer, and it is delightful to work with her. She is always committed to turning a workshop into a success, naturally connects to participants and motivates them to learn and develop themselves.”
Ursula Brinkmann (German)
Managing Director, Intercultural Business Improvement

“I worked with Jessica on two occasions. The first was where my company was involved in a new project she was working on and we utilised her talents in teambuilding, leadership skills and international culture. We then asked Jessica to design and facilitate another session and align it to our company requirements. This meant that she had to think outside of the course, establish a new presentation and become more focussed on our needs. This she did with great purpose and acheivement and I would thoroughly recommend her for your training (whether it be coaching or international culture) requirements. She is approachable, personable and professional.”
Susan Garley (British)
Head of Operations, American Medical Systems

“Jessica participated as a panelist for two Webinars on Global Career Development and the Job Search for MBA Alumni of The Fuqua School of Business at Duke University. Jessica’s depth of knowledge and expertise regarding the many aspects of international career transition and “Cultural Intelligence”, plus the stories she shared about her own personal and career adventures abroad were invaluable contributions to each session. Alumni greatly appreciated her spot on answers to their diverse questions and the wealth of tactical tips and resources she provided. I will be looking to engage Jessica in the near future to present to our Daytime and Executive MBA students. I highly recommend Jessica as a subject matter expert, presenter and trainer.”
Lisa Schwartz (American)
Associate Director, Fuqua Career Management Center,
Duke University’s Fuqua School of Business

“Jessica presented an overview of Professional Coaching for a workshop evening session run by CPA Australia members working in the Netherlands. The event was a great success, largely due to Jessica’s delivery of a well balanced session of the background and techniques of coaching, and included some hands-on activities that brought the content to life. Jessica did a great job of making the attendees feel relaxed, but at the same time asking thought-provoking questions that gave attendees real insight into what coaching can offer. Jessica clearly enjoys the coaching profession and combines this enthusiasm with a business like approach that ensures results are achieved by those with whom she works.”
Michael Kerlin (Australian)
Finance & Admin Solutions Architect, IBM Business Solutions

“Jessica has been my personal coach now for well over a year. It is really wonderful to have someone to speak to who is such a fantastic career resource and who has taken the time to get to know me personally. I really appreciate her helpful insights and feedback, I most highly recommend her. Thanks again for everything Jessica!”
Traavis Ashburner (Canadian)
Marketing Manager, Europe, Energizer Brands Ltd.

“Jessica has hit the nail on the head. Very soon Jessica realized that I was avoiding an issue in our sessions and she guided me to not only realizing this but pinpointing the issue at hand. Her techniques are creative and adapted to me, the result is an overwhelming astonishment and realization that I am in fact my own keeper and em-prisoner. We are on an amazing voyage on the way to unlocking myself and releasing my fullest potential.”
Roderick Boekdrukker (Belgian-American)
Founder, Humanitat

“I hired Jessica to work with my son Thomas in order to 1) identify a career path he would do well in and enjoy and 2) advise him how to conduct his job search. The feedback I received from Thomas is very positive: he received real and valuable guidance in a pleasant setting in which he experienced very professional and helpful guidance in all freedom, i.e. without having the feeling to be steered or manipulated. Jessica’s contribution was very useful and is highly appreciated. Strongly recommended!”
Jaap Spronk (Dutch)
Academic Dean MBA Programmes and Professor at the Rotterdam School of Management, Erasmus University

“Jessica’s insightful advice during my career search helped me tremendously to come up with varying possible options. Her professional and highly positive attitude truly inspired me to focus on what is vitally important in career development. Jessica is also an excellent communicator, by asking some insightful questions, she helped shape and sort ideas and thoughts that furthered those already in my mind. She is intelligent, reliable and personable. I highly recommend Jessica due to her motivational and innovative insight.”
Yuli Kim (South Korean and Japanese)
MBA Student at the Rotterdam School of Management, Erasmus University

“Jessica was my coach during my MBA at RSM. As a coach she showed a genuine interest for my personal and professional development. She helped me realize things for myself by asking the right questions, providing new perspectives during our meetings and even employment opportunities that might interest me. She is definitely a great coach who I highly recommend.”
Konstantinos Vasilakis (Greek)
Assistant Brand Manager, Procter & Gamble

“I started working with Jessica during my MBA. She proved to be a great help, always giving me new insights and asking the right questions. She is an expert in her field and a reliable and resourceful coach.”
Katharina Holch (German)
Summer Associate, McKinsey & Company

“It was a pleasure to work with Jessica at the Rotterdam School of Management. She was very helpful, empathic and she professionally guided students and myself to win-win solutions. My company has benefited significantly from the results and I have a good experience with the students I worked with. She has good relations with the people she works with and this contributed to the results.”
Eric Hoek (Dutch)
Owner/Director, NBD Consulting